The Sterling Experience

What’s become known as The Sterling Experience involves:

In others’ words…

	“Sterling pilots inspire confidence and trust through their experience, professionalism, communications skills and positive attitudes. Our focus is making every flight the safest and most enjoyable it can possibly be.” Chris Mayer Director of Operations

	“Internally, our world is driven by details. But to the client the feeling must be seamless, and the result must be a genuinely pleasing travel experience, start to finish. We’ll do our best to move mountains to make sure the client is satisfied.” Brian Gillespie Dispatch Manager

	“Spotless airplanes, great food, special touches are elements of what we do. Most of all, though, it’s a sincere sense of caring – treating every client as an individual – that makes the experience memorable and brings out smiles.” Sherry Jandorf Lead Flight Attendant

	“In preparing an aircraft, we ask ourselves one simple question: ‘Would we feel 100% secure flying on this plane ourselves?’ Only when the answer is ‘yes’ will an aircraft be released for flight.” Kurt Schlamer Director of Maintenance